Frequently Asked Questions  

What is The Good Life? 
Unlike most online classes or videos, TGL classes are live interactive classes taught by health and nutrition experts while sharing experiences with other community members. Each live class includes an interactive Q&A session with instructors for our community members. All TGL Programs and resources are free! 

What programs do you offer? 
Healthy Aging classes for our mature adults; Cooking & Nutrition classes for all ages; Brothas Building Brothas, online classes meant to enhance Black men’s mind, body and spirit; Mind, Body & Spirit; monthly interactive presentations featuring an array healthy topics lead by special guest speakers. 

How do I sign up for the new session? 
Classes are ongoing, you can register at any time! Register online and see a full list of classes at thegoodlifepath.org. 

What am I agreeing to when I sign up for classes with The Good Life?
Please feel free to review our Participant Agreement page. This information is also provided during enrollment and within each class enrollment confirmation.

How do I help my friend register for classes? 
You can see our full list of classes and register online on our website at the thegoodlifepath.org. If your friend has any issues or questions while registering, you can have them call us at ​510-255-0232 or email us at info@thegoodlifepath.org. 

Why do I have to provide demographic information when registering? 
We rely on this information to continue to offer The Good Life for FREE for all who wish to join. 

I did not receive my t-shirt and/or workout bands 
All new participants have the option to receive a free welcome gift that includes a gender neutral t-shirt and workout bands. If you ordered your welcome items but have not received them or did not request a welcome gift, please call us at ​510-255-0232 or email us at info@thegoodlifepath.org.   

What am I agreeing to when I register for The Good Life?
All classes and Good Life events are free. For your safety all participates agree to our Participant Agreement.

I love The Good Life! How can I share it?
That's amazing news! You can help us spread the word by becoming a “Good Life Ambassador!”
As a Good Life Ambassador, simply use the the Ambassador Toolkit to help share “health” with your friends and family. 

How can I share The Good Life on social media?
Thank you for wanting to share The Good Life! Feel free to check out our "How To" section on our video resources page for quick videos on how to post on Facebook and Instagram, or download our social media "How To" document.

Troubleshooting Common Technical Issues    

I did not get the Reminder Email 
Once you have enrolled in a Good Life Class, you will receive a reminder email with the access to the class around 2 hours prior to the class. 

If you are not email reminders after registering, please check your spam inbox, if using gmail, also check your "promotions" folder. Also be sure to add livewell@thegoodlifepath.org to your contact/safe list. 

Need help adding to safe list? Go to thegoodlifepath.org/safelist to learn more. If you are still having issues, please call us at ​510-255-0232 or email us at info@thegoodlifepath.org. 

I have not received any Enrollment Confirmation email after registering for the class 
If you did not receive an email confirmation after registering, please check your spam inbox, if using gmail, also check your "promotions" folder. 
Also be sure to add livewell@thegoodlifepath.org to your contact/safe list. Need help adding to safe list? 

Go to thegoodlifepath.org/safelist to learn more. If you are still having issues, please call us at ​510-255-0232 or email us at info@thegoodlifepath.org.

I did not get this week’s recipe 
If you did not receive an email with the recipe of the week by Tuesday, please check your spam inbox, if using gmail, also check your "promotions" folder. 

Also be sure to add livewell@thegoodlifepath.org to your contact/safe list. Need help adding to safe list? Go to thegoodlifepath.org/safelist to learn more. 

If you are still having issues, please call us at ​510-255-0232 or email us at info@thegoodlifepath.org 
 
I can’t get into the class 
If you received your order confirmation and/or email reminder. Please click the provided "JOIN ZOOM" button to launch the live Zoom. 

If the Zoom will not launch after clicking the button, please make sure you have the most recent version/application of Zoom downloaded to your device. Visit support.zoom to for directions/download. 

If you are having issues accessing your class, please call us at ​510-255-0232 or email us at info@thegoodlifepath.org

I couldn’t enroll online 
We recommend accessing thegoodlifepath.org on the latest version of Chrome, Firefox or Safari. Please make sure your browser is up to date with the latest version. 

If you are still having issues enrolling, please call us at ​510-255-0232 or email us at info@thegoodlifepath.org.

 How do I verify if I signed up for ingredients? (Oakland residents only) 
If you are still having issues, please call us at ​510-255-0232 or email us at info@thegoodlifepath.org.

I signed up for the wrong class. Can you remove me from one of them? 
Please call us at ​510-255-0232 or email us at info@thegoodlifepath.org to be removed from a class. 

Contests

Does The Good Life offer any contests or incentives?
Yes we do! Many of our instructors offer in class incentives and contests. Sometimes we have additional contests. Click HERE to see current contests.